NEGOCIER / NEGOTIATING

NEGOTIATING IN ENGLISH

WELCOMING

I would like to welcome you to … .
First of all let me thank you for your time
It’s my pleasure to welcome you to …

PROPOSING

Our basic position is …
There are several options …
We propose / suggest …
Regarding your proposal, our position is …
Would it be possible …
How do you feel about ……

RESPONDING TO SUGGESTIONS

As far as your proposal is concerned, we think that …
May we offer an alternative? We propose that …
We’d like to make an alternative proposal. We propose that …
From where we stand, a better solution might be … …

AGREEING

I agree with you on that point.
That’s a fair suggestion.
I think we can both agree that…

OBJECTING

I’m afraid I had something different in mind.
That’s not exactly how I look at it.
I’d have to disagree with you there.
I’m afraid that doesn’t work for me.

STATING YOUR POINT OF VIEW / START SEEKING COMPROMISE

Our main concern is ……
I am willing to accept … if …
We can trade this against …
There a few things we can compromise …

CLARIFYING


Is it alright with you, if …
Are you suggesting that …
Do you mean …
What exactly do you mean by … ?
I’m not sure I fully understand your point.
What do you mean by …
Could you clarify one point for me?
Could you be more specific?.

IDENTIFYING OBSTACLES

The main thing that bothers us is …
One big problem we have is … …
Let’s take a closer look at this problem.

COMPROMISING / BARGAINING

I’m ready to sign that if you can … .
In return for this, would you be willing to …?
May we offer an alternative?
We are ready to accept your offer; however, there would be one condition. e.
We would be willing to …, provided, of course, that …
We’d be prepared to …. However, there would be one condition.
Would you be willing to accept a compromise?

REFUSING A PROPOSAL

I am afraid we couldn’t agree to that.
I’m sorry, we can’t accept that.
I’m afraid your offer doesn’t go far enough.
I’m sorry, but we must respectfully decline your offer.
No, that’s out of question.
No. I am not interested.
That would be very difficult for us because … .
That’s not really a viable option for us.
That’s totally unacceptable.
Unfortunately, we must decline your offer for the following reasons.

ACCEPTING A PROPOSAL

We are happy to accept this agreement.
This agreement is acceptable to us.
We are happy to accept this agreement.
I have to admit that you’re right.
I am willing to work with that.
That’s a deal!
It sounds like an alternative / option / possibility …
That sounds reasonable.

CLOSING / SUMMARIZING / RECAP

Can we review what we have agreed on so far?
Now, let’s just take a moment to review what we’ve discussed.
So, what we’ve finally decided on is … .
Let’s make sure we agree on these figures (dates / etc.).
Can we check these points one last time?
Let’s just confirm the details, then.

FINAL GREETINGS

It has been a pleasure doing business with you.
We look forward to cooperating with you again

 

Language points

During a negotiation, you’re likely to hear « if » sentences, as the negotiation moves from the stage of exploring issues to the stage of making a deal.

If you increased the order size, we could / would reduce the price. (2nd conditional – exploring the issue)
So, we’ll reduce the price by 5% if you increase the order by 5%. (1st conditional – making a deal)

You might also hear « unless » (=if not), « as long as » and « provided (that) » instead of if:

As long as you increase your order, we can give you a greater discount.
Unless you increase your order, we won’t be able to give you a bigger discount.
Provided you increase your order, we can give you a bigger discount.

Un très bon exemple de l’examen final de la négo-vente sur youtube:

https://www.youtube.com/watch?v=to8F6ef-yU0

phases de négociation.jpg
four steps of negotiating
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